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FREE SHIPPING TO ALL OF ITALY 🇮🇹

TERMS AND CONDITIONS

Welcome to FurryFree 🐾. By using this site and purchasing our products, you agree to the following Terms and Conditions. Please read them carefully.


1. General Information

The FurryFree website is managed by our team based in Italy.
The terms "we", "our" and "FurryFree" refer to the operator of this e-commerce site.


2. Products and Availability

We do our best to ensure that product descriptions and images are accurate.
However, there may be small variations due to the supplier or production.
Product availability may vary. In case an item is unavailable, we will refund the full amount.

 

3. Prices and Payments

  • All prices are in euros (€) and include VAT, unless otherwise stated.

  • We accept payments via credit/debit cards, PayPal, and other secure methods.

  • Payment is due at the time of order.


4. Shipping

  • We offer free shipping in Italy.

  • Delivery times are estimated between 5 and 12 business days in Italy, and 7-15 days in Europe.

  • Any delays due to the courier or force majeure are not attributable to FurryFree.


5. Returns and Refunds

Customers have the right to request a return within 30 days of delivery, as indicated in our Return and Refund Policy.


6. Liability

FurryFree is not liable for any damages resulting from:

  • Improper use of products

  • Shipping delays or issues not caused by us

  • Minor differences between images and the actual product


7. Privacy

Your personal data is processed in compliance with current regulations and according to our Privacy Policy.


8. Changes to Terms

We reserve the right to modify these Terms and Conditions at any time.
Changes will take effect immediately upon publication on the website.

Contact

For any questions or requests for clarification, you can write to us at:
furryfree.assistance@gmail.com

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