Welcome to the FurryFree 🐾 FAQ section.
Here you'll find answers to the most common questions. If you can't find what you're looking for, you can always write to us at furryfree.assistance@gmail.com 📩.
How much does shipping cost?
Shipping is free throughout Italy 🌍.
How long will it take to receive my order?
Delivery times vary between 7-9 business days.
You will always receive a tracking number to follow your package 🚚.
How do returns and refunds work?
Write to us at furryfree.assistance@gmail.com with your order number, and we will provide you with all instructions.
What payment methods do you accept?
We accept credit/debit cards, PayPal, and other secure methods available at checkout ✅.
Is the payment secure?
Absolutely 🔒.
We use certified and protected payment systems.
Are your products safe for animals?
We carefully select every item, choosing only reliable and tested products from quality suppliers.
Can I get after-sales assistance?
We are always available via email: furryfree.assistance@gmail.com